Business Support Officer (SC6)

Working on behalf of a Local Authority, Aatom Recruitment has an opportunity for Business Support Officer (SC6) on a 3 month contract with a possibility of an extension.

This position will be a total of 35 hours per week, with hours from 09:00am – 17:00pm.

Job Purpose:

To provide a comprehensive, professional, proactive, customer focused business support service to the organization, enabling services to meet their statutory and legal obligations and our Borough Plan.

Job Specific Accountabilities:

• Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data, meeting arrangements, caseload management and note taking.
• Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports.
• Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
• To work flexibly across the service, working on a range of activity to provide proactive support to service users.
• To manage a demanding workload in a responsive way to assist the Business Support Team Leader to meet key objectives and external regulatory requirements.
• To ensure the professional delivery of established business processes such as database management to support the organization.
• To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
• Embrace new technology to support service users, to ensure that the level of support offered is flexible and in line with Lambeth’s ways of working.
• To work methodically to prioritize work and meet deadlines.
• Use innovative and imaginative thinking to improve service delivery.
• In an emergency situation, work can be amended from Business As Usual (BAU) to assisting with the situation that has arisen.
• Undertake other duties appropriate to the post that may reasonably be required from time to time.

Knowledge, Qualifications and Experience:

• Ability to provide efficient and effective administrative support
• Excellent knowledge and application of IT systems and software packages.
• Excellent word processing skills and able to compose
• correspondence on standard issues
• Excellent levels of literacy and numeracy.
• whilst understanding the needs, timescales and deadlines of others
• Resilience and ability to work with sensitive and sometimes challenging information.
• Ability to work flexibly, balancing competing priorities and meeting deadlines.
• Educated to “A” Level Standard or demonstrable relevant experience at an appropriate level.
• Experience of efficiently operating office systems
• Able to communicate effectively with colleagues and
• customers and all levels
• Experience of working in a fast paced customer focused environment
• Able to show flexibility and initiative

To get more information about this role and how to apply please contact Simon.