Working on behalf of a Local Authority, Aatom Recruitment has an excellent opportunity for an experienced on a 3 months Member Support Officer with a possibility of an extension.
Purpose of the role –
As part of Strategy Job Capsule these roles provide support to council Members in delivering their community leadership role and in undertaking their duties as ward Councillors as well as supporting the council in delivering a range of strategic functions.
A substantial focus of these roles will be to assist councillors with their casework, logging and monitoring but also drafting correspondence and problem-solving more complex cases.
The team operates generically and therefore a range of other activities fall within the remit of the role including community engagement and consultation, research and data analysis, policy development, performance management, service improvement, equalities, and members/public enquiries.
To provide a high quality research, briefing and advisory service to the Council’s Leadership on a range of issues both as they arise, and proactively. Ensure that the leader and deputy leader are well briefed and appropriately prepared for key meetings and events.
Acting as a key point of contact for internal officers and external partners and stakeholders in respect of topical and policy issues for the Leadership.
Education to degree level is usually required for these posts but the knowledge, skills and experience set out below are more important than specific qualifications.
Up-to-date understanding of the public policy agenda and current issues affecting local government
Detailed understanding of the role and functions of local government
Good analytical skills and the ability to carry out and understand research
Effective written and oral communications skills and proven ability to present complex information in appropriate and accessible ways
Political astuteness and a good understanding of the complexities of the relationship between officers and elected members. Able to handle politically sensitive information and situations with diplomacy, tact and the highest of confidentiality
Collaborative approach demonstrating mutual trust and support within the council and with partners
Able to work as part of a team and to build and maintain effective working relationships at all levels and with a wide range of individuals and agencies;
Able to exercise sound judgment and act with minimal supervision
IT literate and experienced in use of computer software
An excellent understanding of what constitutes a gold standard in customer care
An understanding of policy development in the public sector
To get more information about this role and how to apply please contact us on 02476 992143