Operations Manager

Working on behalf of a Local Authority, Aatom Recruitment has an excellent opportunity for a Operations Manager on a 3 months contract with a possibility of an extension.

Main purpose of post

The Operations Manager will manage the day to day engineering resources within the workshop and Depot under their control to ensure the provision of enough vehicles at the required standard of serviceability, reliability and presentation to meet operational requirements in full. To achieve this in a safe, efficient and cost-effective manner; measured by the achievement of all applicable engineering KPIs.

Responsibilities

• Responsible to his/her Engineering Manager for ensuring that enough serviceable vehicles are always available to meet operational requirements.
• Organise, allocate, control and monitor engineering and logistics activity at his/her garage(s) making use of company management systems such as
• Truckfile, where appropriate. This management responsibility covers the Council’s normal working hours to optimise staff costs, utilisation and performance, and ensure the highest possible standards of maintenance, repair and reliability. This must be in keeping with the organisation’s undertakings to VOSA and TfL and Traffic Commissioner. 2
• Exercise close financial control and ensure garage engineering outputs are achieved within budget and ensuring value for money when purchasing parts or equipment.
• Responsible for initial investigation of technical problems at local level, involving external Suppliers as appropriate. Where such issues have wider implications, the Operations Manager is always required to notify the Engineering Manager.
• To supervise a team of staff members within the workshop and office support function; instilling a culture of positive customer experience.
• To utilise technology as a means of managing vehicle compliance and expenditure per vehicle, based upon accuracy of inputted data.
• To actively participate in continual service improvement within CATS and as part of the Engineering Team.
• To manage the MOT service and to support the realisation of the agreed annual income target for the MOT service.
• To ensure that Driver checks and minibus / O Licence training requirements are managed in line with the relevant statutory guidelines, within the remit of the role and in conjunction with other managers.
• To support the Engineering Manager, when procuring vehicles, fuel or other services or equipment.
• To actively manage a system for maintenance, inspection and repair of vehicles and equipment, ensuring that all aspects of vehicle maintenance are maintained; including MOTs for both O Licence and non-O Licence vehicles.
• To support the Engineering Manager with regards to Health and Safety inspections and compliance.
• To assess and manage risk and to work within safeguarding policies and procedures.

Skills/Qualifications

• Level 3 Award in MOT Test Centre Management or be willing to work towards this qualification.
• Hold a Full UK Driving Licence, for at least 5 years.
• NVQ3 or equivalent in relevant trade discipline.
• NVQ2 in management or ability to work towards it.
• Understanding of O Licence requirements, working towards International CPC qualification.
• Managing a team of staff members, working to tight deadlines and guided by performance indicators.
• Managing a service(s) for members of the public and using feedback from customers to help shape the service.
• Experience of mandatory, legal paperwork associated with bus operations in the London environment.
• Effective liaison with suppliers and monitoring contracts against agreed measures.
• Using IT systems to collect performance and compliance data, to support staff management and improved service delivery.
• Complying with Health and Safety requirements and experience of inducting and teaching staff members how to comply.
• Providing technical and vehicle related advice, reports, analysis and information for the effective operation of the Council’s fleet.
• An Enhanced DBS will be required for this role.

To get more information about this role and how to apply please contact Anisha 07876556434.