Revenues Specialist

Working on behalf of a Local Authority, Aatom Recruitment has an excellent opportunity for a Revenues Specialist on a month’s contract with a possibility of an extension.

Main purpose of post

• Provide customer focused specialist advice on a range of statutory and non-statutory services.
• To input and deliver appropriate areas of the Corporate Strategy and associated policies and plans.
• To provide technical input to corporate projects and strategic programmes.

Responsibilities

• To deliver a specialist, professional service with high standards of advice and support and resolving cases of varying complexity as they arise.
• Ensure compliance with statutory regulations, legislation, professional codes of practice and adherence to Council policy.
• Being accountable for complex or contentious applications, cases and inspections, ensuring satisfactory resolution and liaising with external agencies and partners including courts, tribunal services and other formal bodies.
• Support, guide and advise the case management teams, customer services and mobile locality teams delivering the service on less complex cases.
• Specify and manage projects, budgets and contracts that deliver community and corporate objectives.
• Prepare and present reports to Cabinet, Council committees and other internal and external meetings.
• To provide technical expertise for strategy development.
• Ensure personal, professional development is maintained to the required standards
• To promote equality of opportunity in service delivery in line with strategic commitment and corporate policies.
• To promote a culture that is supportive of the Council’s purpose, aims and values, and to take all reasonable steps to maintain good employee relations.
• Staff are encouraged to participate fully in promoting a safety culture to protect the safety and health of themselves, colleagues and other people affected by the Council’s activities.
• To understand and apply the council’s Data Protection and Data Quality policy and procedures.
• Any other duties commensurate with the nature of the post

Skills/Qualifications

• 5 GCSE (or equivalent) at Grade C or above including Maths and English or equivalent (or qualified) by strong relevant experience.
• Relevant qualification or qualified by track record of relevant experience.
• Relevant specialist qualification as per statutory requirements and / or if appropriate qualified by track record of relevant experience.
• Ability to prioritise, meet deadlines and work effectively under pressure.
• Good communication skills both written and verbal to include report writing, presentation and influencing skills.
• Verbal reasoning.
• Decision making and problem solving.
• Committed to high standards of performance and quality.
• Ability to effectively organise own and team workload to meet deadlines.
• Ability to mentor and coach other team members.
• Ability to actively listen in order to extract and assess important information to ensure that the appropriate arrangements are made to support the customer’s needs.
• Ability to work calmly and sensitively.
• To be confident, flexible and the ability to work on own initiative.
• Ability to use IT systems to gather, store and produce reports and process information.
• Ability to work, support and deliver services within the Councils Equalities Policy.
• IRRV qualified.
• Used Open Revenues.
• Used completing Annual Billing.

To get more information about this role and how to apply please contact Mia 07950899682.