Programme Manager

Working on behalf of a Local Authority, Aatom Recruitment has a new exciting opportunity for two experienced Programme Managers on an initial 3 month contract with the possibility for further extension.

Part of a small core programme team, and reporting day to day to the Director of Housing Management & Assets you will co-ordinate and help deliver a range of projects under our Improving Repairs & Maintenance workstream.

As the General Programme Manager, you will focus on improving customer experience and ensuring we have the right operating model in place to deliver sustained change. Example projects include work around reducing our repairs backlog and working with colleagues in Digital and IT to improve and refine interfaces between the client and partner systems.

As the Compliance Programme Manager, you will focus on delivering an improvement plan to ensure ongoing compliance with our statutory and regulatory obligations in the area of building safety.

Main accountabilities:

• Plan and ensure service delivery within a diverse environment.
• Control activities within the service area and ensure professional standards are delivered.
• Lead the delivery of seamless and successful change for the Housing Service ensuring that implementation plans align with overall corporate objectives
• To plan, direct, and coordinate activities to manage and implement interrelated projects from proposal or initiation to final operational stage.
• Manage complex multiple project teams as required to ensure that they meet their objectives and address any issues as appropriate
• Developing a forward-looking and proactive approach to managing emerging and strategic risks and issues across programmes
• Develop robust governance frameworks for the constituent projects and programmes including project plans, risk/issue logs, and reports on programme activity for stakeholders including programme boards, executive directors, management board, scrutiny committee, cabinet.
• To report on programme activity for project and programme boards as necessary
• To manage and deliver Housing change programmes in a practical and pragmatic way, ensuring all elements are completed on time and to budget. This will include managing the risks and issues identified across programmes and making sure that everyone involved is coordinated, motivated, and able to complete work to the right standard.
• Research, analysis and interpretation of specialised complex information to generate ideas and formulate / source solutions.

Knowledge, skills and experience required:

• Experience of managing Change programmes and projects, preferably in a Housing context.
• Experience of building excellent relationships with Senior managers and Members, with a view to ensuring that programme visions are delivered and that an excellent customer service is experiences by those stakeholders.
• Experience of planning and managing a mixed and varied workload of conflicting priorities responding effectively to the needs of all customers.
• Experience of report writing and communicating complex issues to a broad range of audiences.
• Experience of working in a risk management environment with effective tracking and mitigation of risks.
• Possess in depth understanding of Agile techniques, values and principles.
• Competent budget manager with experience in deploying, reallocating and reassessing resources in a dynamic, multi-project environment
• An exceptional communicator able to operate and empathise with stakeholders and business groups, influencing and gaining commitment to objectives
• Strong leadership, influencing, people engagement, and people management skills
• Excellent planning and organisational skills coupled with a strong focus on the delivery of the objective
• Possess strengths in organisational, attention-to-detail, reasoning, critical thinking, and problem – solving skills.

If you are interested in this role, please apply or contact Anisha for more information.