• Call us on: +44 2476 992 143
  • Send us your CV
  • |
  • Refer a friend
Aatom Recruitment
  • Home
  • About Us
  • Candidates
    • Jobs
    • Submit Resume
    • Dashboard
    • Job Alerts
    • My Bookmarks
  • Employers
  • Blog
  • Contact
  • Sign Up
  • Log In
Menu
Contract / Full Time

Lead Service Designer

Login to bookmark this Job

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Lead Service Designer on a 2 months contract with a possibility of further extension.

The Modernisation Programme has a portfolio of programmes tasked with delivering significant transformation with 3 key programmes of change:

  • Resident Experience – Improving residents’ satisfaction by redesigning our services around the resident, significantly improving our digital self- serve offer so that it becomes our channel of choice, reducing call volumes and complaints.
  • Business Support – Review of our Business Support functions and processes to make them more efficient, effective and designed around the resident and service users.
  • Digital, Data and Technology – Developing a DDaT model for the client and delivering a roadmap to implement this new model.

Main purpose of the role will be: Redesign leadership, System Implementation Leadership, Service Review Facilitation, Channel Transition from Email to E-Form, E-Form Evaluation and Redesign, Development of New Self-Service Transactions, Website redesign, Website Content Review, Business Support Functional Review.

If you are interested and want to find out more about the role, please apply for immediate contact or call Pocholo directly.

  • Facebook
  • Twitter
  • Google Plus

Related Jobs

  • Housing – multiple vacancies – London

    London

    Aatom Recruitment has a variety of exciting housing roles with multiple Local Authorities across London. Most of the roles are...

    Apply For This Job
  • Property Administration Officer

    Camden, London

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Property Administration Officer on a...

    Apply For This Job
  • Fire Surveyor Inspector (PO4)

    Islington, London

    The Fire Surveyor/inspector will work on Capital and Cyclical maintenance projects on housing stock owned by the Council from inception...

    Apply For This Job
  • Educational Psychologist

    Westminster, London

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for an Educational Psychologist on a 6...

    Apply For This Job
  • Senior ASB Officer

    North London, London

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior ASB Officer on a...

    Apply For This Job
  • Civil Enforcement Officer

    Shefford, Bedfordshire

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Civil Enforcement Officer on a...

    Apply For This Job

Job Overview

  • Date Posted: Posted 3 years ago
  • Location: Waltham Forest, London
  • Job Title: Lead Service Designer
Apply for job

Apply For This Job

To apply for this job email your details to Anisha.88615.9875@aatomrecruitment.aplitrak.com.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

About

Sept 03, 2009 saw the birth of Aatom Recruitment. Over the last 16 years we have supported many companies to find the best candidates and we have successfully allocated many candidates with various roles we have governed.

Address

Aatom Recruitment
DNS House
382 Kenton Road
Middlesex
HA3 8DP

+44 2476 992 143

Menu

  • Home
  • About Us
  • Candidates
    • Jobs
    • Submit Resume
    • Dashboard
    • Job Alerts
    • My Bookmarks
  • Employers
  • Blog
  • Contact

Subscribe to our job lists

Fill in the form below and we will be in touch soon

    • Cookie Policy
    • Privacy Policy
    • Website Terms of Use
    Aatom Recruitment © 2017 | Site by Parallel Creative