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Contract / Full Time

Systems Coordinator

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Working on behalf of a Local Authority, Aatom Recruitment has an opportunity for a Systems Coordinator on a 3 months contract with the possibility of an extension.

Key Accountabilities:

  • Continually check and assess internal systems, software, apps and telephony. Day-to-day troubleshooting, dealing with faults yourself where possible; liaising with external software providers and client’s Technology team as appropriate to resolve more significant problems.
  • Work closely with the dedicated support officer who will lead on application support for Flow, Coursepro and other systems.
  • Assist in the co-ordination of ICT including system specification, procurement, installation, configuration and maintenance of PCs, tablets, hardware, software and LAN systems.
  • Train staff on how to use the range of software and hardware systems used by the service. Create how-to user guides, tutorials and videos.
  • Act as first point of call for staff in terms of IT support for the leisure specific systems.
  • Monitor the compliance of external software providers against their contractual responsibilities.
  • Co-ordinate the roll-out of any new technology systems. Test and support the release of new versions or upgrades – design and write test plans and test specifications. Communicate changes to system users and provide training as required. Act as a Super User for leisure ICT systems.
  • Be responsible for shared and back-up hardware such as tablets and desktops. Store items securely and manage the issuing of items to staff. Ensure replacement are ordered as required and co-ordinate repairs and maintenance work.
  • Administer change control for leisure technology systems though logging of issues and requests for change; undertaking initial assessment and feasibility and presenting options to managers.
  • Produce briefings on technology systems for managers.
  • Act as a local expert for the service’s ICT systems
  • Undertake benchmarking and remain abreast of systems developments within the leisure industry. Present proposals to managers for systems-related change and development.
  • Manage systems to ensure users are given appropriate access through adding, amending and deleting user permissions and maintaining access control tables.
  • Ensure all system administration processes are completed according to the needs to the service or agreed system protocols.

Key knowledge and skills:

  • Knowledge of leisure services is desirable
  • Appropriate ICT-related qualification
  • Excellent level of IT literacy
  • Knowledge of leisure management software
  • Proven ability to communicate effectively (both written and orally) and to present information and advice clearly and concisely
  • The ability to research and collate information, both technical and financial, for use in committee and other reports
  • Ability to update and maintain websites
  • Ability to prioritise and work effectively, under pressure and within tight schedules
  • Proven experience in the use of maintaining technology systems
  • Experience of delivering IT-related training and support
  • Experience of supporting leisure management systems or working in a similar operating environment

If you are interested in this role, please contact Inesa.

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Job Overview

  • Date Posted: Posted 2 years ago
  • Expiration date: March 15, 2023
  • Location: Lambeth, London
  • Job Title: Systems Coordinator
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To apply for this job email your details to Anisha.34474.9875@aatomrecruitment.aplitrak.com.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

About

Sept 03, 2009 saw the birth of Aatom Recruitment. Over the last 15 years we have supported many companies to find the best candidates and we have successfully allocated many candidates with various roles we have governed.

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3 Puma Way
Coventry University
Technology Park
Coventry
CV1 2TT

+44 2476 992 143

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