Counter Fraud Officer

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Counter Fraud Officer on a 3 months contract with the possibility of further extension.

Role purpose:

Responsible for proactively identifying potential fraud, managing existing case loads and liaising with a broad spectrum of business partners, ensuring the highest professional standards are maintained in the delivery of sensitive and pro-active risk based investigations. These investigations will be aimed at evaluating the adequacy of the client’s financial, reputational, property and other interests, to secure the financial stewardship, integrity and probity of systems, its services and its resources in the short and long term.

Main responsibilities:

• To demonstrate understanding of the client’s Customer Care Standards and ensure that these standards are met in order to deliver the client’s vision of ‘putting our residents first’.
• Support the client’s Policies to protect the public resources it administers.
• Responsible and accountable for the efficient and effective management of an individual complex caseload, making decisions and carrying out work actions as directed by the Counter Fraud Manager and Counter Fraud Lead Investigator.
• Ensure all decisions are proportionately made with common sense and sound judgement, supported with lawful grounds.
• Responsible for the proactive detection of fraud and irregularity, identifying and setting in place appropriate responses and actions.
• Generate an awareness of fraud within stakeholder services, and in doing so ensure all suspicions of fraud are referred for assessment.
• Assess and refine all information received, producing intelligence reports for referral and planning work actions to support new and existing investigations.
• Maintain knowledge of the current Team Plan and understanding of own contribution in order to ensure delivery of this plan.
• Assist in the development of the service through participation and contribution to team meetings.
• Maintain knowledge of the current Team Plan and understanding of own contribution in order to ensure delivery of this plan.
• Identify and suggest any improvements to current ways of working in order to deliver a more efficient and effective service for customers.

Requirements:

• Accredited Counter Fraud Technician (ACFT) or equivalent professional qualification.
• Educated to GCSE standard or equivalent
• Maintain professional Accreditation by conducting, recording and maintaining Continuous Professional Development (CPD).
• Full driving licence and access to a vehicle with suitable insurance cover for business use
• Demonstrable experience in any industry of successfully carrying out detailed verifications /investigations in a Counter Fraud Team or equivalent
• Experienced and effective investigative interviewer, engaging with individuals under a diverse range of circumstances and in contentious situations.
• Experience of undertaking an investigative, problem solving role.
• Experience and effective interpretation and application of Statute, Regulations and Codes of Practice relating to local taxation and valuation, in real world scenarios
• Ability to apply a creative mindset to investigative problem solving, to question any assumptions that may have been made and to query the validity of all information received.
• Understanding and appreciation of criminal and civil law and its application to counter fraud work
• Knowledge of GDPR/relevant Data Protection legislation and an understanding and appreciation of the importance of maintaining confidentiality.

If you are interested, please apply or contact Anisha for more information!