End User Compute Engineer

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for an End User Compute Engineer on a 3 months contract with the possibility of further extension.

As an End User Computing Engineer, you’ll provide expertise and assistance in the design, configuration, and management of all corporate EUC devices and associated supporting management tooling. This will involve working with the Lead EUC Engineer to build and maintain a product roadmap, build solutions, implementation, securing, upgrading and the continuous improvement for all aspects of client’s EUC

This role will directly support client’s cloud adoption strategies – ensuring a consistent EUC implementation of customer-centric, value driven technology solutions. Assisting with architecting and implementing new cloud-based management platforms including Endpoint Manager and Autopilot, ensuring that our systems are secured by design. You’ll ensure that high quality, secure build configurations and mobile device management enrolment are delivered for client devices running Windows, Android, MacOS and iOS with a focus on a positive user experience and usablity.

Requirements:

• Experience supporting Apple Mac environments and MacOS, MDM would be beneficial.
• Experience working in a modern agile delivery environment (Scrum, Kanban etc)
• Experience in using agile collaboration tooling, such as Jira and Confluence
• Excellent technical and analytical skills, underpinned by an exceptional customer service approach, with attention to detail and significant emphasis on quality of work and a desire to continually improve the end user experience with a particular emphasis on automation of processes where it is feasible to do so.
• You will possess excellent inter-personal skills, able to successfully communicate complex issues coherently and persuasively at all levels using different channels and approaches.
• Experience of working in a technical support role in a busy, often pressurised, and complex environment, supporting a diverse range of users including executive and VIP level.
• Excellent knowledge of device, application and server technologies and services across a range of technology platforms, including Active Directory, Group Policy, CSP, SCCM/MECM, Microsoft 365, Azure, Desktop Virtualisation, Mobile Device Management (MDM) Systems with a focus on Intune and Autopilot, Remote Working Solutions including VPN and the concept of a Zero Trust approach., Mobile/Portable Devices, Desktops, Core End-User Applications and Security

If you are interested, please apply or contact Inesa for more information!