Housing Register, and Temporary Accommodation Assistant

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Housing Register, Allocations and Temporary Accommodation Assistant on a 6 months contract with the possibility of further extension.

Role purpose:

To support the Housing Register and Allocations service in delivering an effective and responsive service to residents with a housing need. The post holder will be responsible for daily temporary accommodation placements and promote effective move-on to other permanent housing, including intermediate and social housing.

Main responsibilities:

• To contribute to investigating and assessing all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI) to assess whether housing is required.
• To support the prioritising of housing applicants in the appropriate category and banding in line with the client’s allocation policy and other guidelines. To assist in writing and serving decision letters on all applications.
• To contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties.
• To support appropriate nominations and allocations to all permanent accommodation that the client owns or has nomination rights to. To do so within agreed timescales to minimise voids / re-let periods.
• To be responsible for the daily booking of clients into B&B and temporary accommodation. Support the placing of households into emergency accommodation, where required, including households for social care services. To support reception and late duty rotas (outside office hours) if required to ensure that all customers approved for emergency accommodation are placed on the day.

Requirements:

• Hold an appropriate qualification in a relevant field: NVQ, Diploma, relevant degree or relevant experience.
• Ability to work flexibly to meet the needs of the service
• Experience of working in a front facing team interviewing and assessing clients with a need for assistance.
• Experience of case work and the application of case work management systems.
• Ability to have or acquire an excellent working knowledge of all elements of housing needs: housing advice, temporary accommodation, property allocation and choice based lettings.
• Knowledge of The Housing Act 1996 part VI & VII.

If you are interested, please apply or contact Pocholo for more information!