Resettlement Team Leader

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Resettlement Team Leader on a 3 months contract with the possibility of further extension.

Purpose of the role:

To lead on and co-ordinate work streams in relation to Temporary Accommodation Resettlement. To deliver a high-quality rehousing and homelessness service for homeless households, ensuring pathways into and out of the service in a timely manner.

Main accountabilities:

• To lead on the development and delivery of a prevention, assessment, and resettlement of households from temporary accommodation.
• To work proactively with relevant departments, partners and private and registered social landlords to ensure that effective support is identified and implemented to prevent homelessness, ensure timely assessments and support clients into settled accommodation.
• To identify the support and integration needs of service users and establish appropriate referral routes to other teams and external organisations.
• To ensure performance targets are met maintaining full and accurate records of all contact on the appropriate IT or manual systems.
• To case manage more complex cases and provide specialist guidance and support to the team, using coaching and mentoring skills.
• To provide information and support, via online or in person group information sessions, to enable refugees to make informed decisions about move on accommodation.
• To proactively work with homeless organisations in the city and chair the Our Homeless forum subgroup and lead on the implementation of the action plan.
• To develop and implement refugee move-on policies and processes, including Family Reunion.
• To demonstrate operational experience and knowledge in all aspects of service delivery to ensure that current policy, legislation, and best practice is applied to service delivery.

Requirements:

• Substantial experience of interviewing and negotiation skills including direct experience of working to prevent homelessness
• Knowledge of the causes and impact of homelessness, prevention techniques and strategies.
• Knowledge of Immigration, Homelessness, and relevant Social Services legislation.
• Ability to investigate issues in a sensitive manner and accurately record statements and findings.
• Experience of case management including undertaking assessments, identifying need, and developing multi-agency action / safety plans in partnership with individuals, communities, and partner agencies.
• Experience of utilising case management systems.

If you are interested, please apply or contact Pocholo for more information!