Estate Services Coordinator

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for an Estate Services Coordinator on a 2 months contract.

Main job function

To be the key link between the client and the customer, having overall responsibility for establishing and maintaining estate agreements and service level agreements between the client and the estate residents. This will include management of the Quality Control Officers, ensuring the provision of effective estate & contracted services on designated estates. To implement and evaluate change, working creatively for solutions to caretaking and estate services issues. To ensure that comprehensive estate services are delivered on a patch basis in accordance with the client’s Policy.

Main responsibilities:

• To ensure the provision of an effective and responsive estate based services, including Caretaking.
• To develop and maintain estate agreements and service level agreements between client and residents/customers
• Responsible for the management of caretakers and Quality Assurance Officers, including work allocation, monitoring and supervision, ensuring corrective action is taken where appropriate.
• Ensure the effective monitoring and progress of communal repairs, including the reporting of emergency /urgent repairs, and post inspecting to ensure quality.
• To make recommendations for the improvement of communal areas and estates, liaising with appropriate staff as necessary.

If you are interested and want to find out more information about the role, please apply or contact Inesa!