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Contract / Full Time

Rent Service Officer

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Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Rent Service Officer on a 2 months contract with a possibility of further extension.

You will relish the chance of working within a busy Rent Pilot Team. Your aim is to maximise rent and arrears collection by effectively manging a designated ‘patch’ of residential and non-residential accounts, ensuring the strict adherence of the pre court action protocol at all times. You will strive to meet collection targets in a challenging economic, social and political environment, whilst responding to the needs of vulnerable residents by providing advice and making the appropriate referrals to support agencies. You will also seek out and identify “good practice” for arrears recovery that can be implemented within the team.

Requirements:

  • Knowledge and understanding of the legal aspects of housing management, rent arrears collection methods and Northgate
  • Ability to deal effectively with difficult customers both on the phone and face to face, remaining calm and professional at all times.
  • Ability to work under pressure to meet all deadlines and key performance indicators set for the service.
  • Experience of dealing sensitively and effectively with all sections of the community within a customer focused organisation.
  • Experience of managing rent arrears cases.

If this role sounds good for you and you are interested, please apply for immediate contact or call Pocholo!

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Job Overview

  • Date Posted: Posted 2 years ago
  • Location: Camden, London
  • Job Title: Rent Service Officer
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To apply for this job email your details to Anisha.52991.9875@aatomrecruitment.aplitrak.com.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

About

Sept 03, 2009 saw the birth of Aatom Recruitment. Over the last 16 years we have supported many companies to find the best candidates and we have successfully allocated many candidates with various roles we have governed.

Address

Aatom Recruitment
DNS House
382 Kenton Road
Middlesex
HA3 8DP

+44 2476 992 143

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