Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer for Housing Services on a 3 months contract with a possibility of further extension.
The post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming documentation, and preparing responses.
Main responsibilities:
Please note: Housing Sector experience is required, as well as local authority experience.
If this sounds good to you, please apply for immediate contact or call Inesa directly.
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Apply For This JobTo apply for this job email your details to Anisha.67110.9875@aatomrecruitment.aplitrak.com.