Working on behalf of a Local Authority, Aatom Recruitment has a new contract opportunity for an HR Assistant.
Main duties and responsibilities
Makes judgements on prioritisation of work to manage workload and respond to urgent requests, supported and directed by the Team Leader and Contact Point manager where appropriate
Responds to customer demand on the HR Function, supporting casework, recruitment, workforce reporting, systems support, learning and / or organisation development
Acts as a first point of contact for the HR function, resolving process or policy application-based queries and basic data access request, and triaging other requests and connecting to the relevant individual within the HR Function as required
To demonstrate flexibility whilst working across various HR teams to support workload peaks and troughs, developing knowledge and experience across all teams
Uses HR systems and databases appropriately to record all work actions, ensuring accurate information is stored in line with information and record management policies
Maintains compliance with the Data Protection Act, GDPR and confidentiality of employee information and the client’s data
Drives a culture of continuous improvement through the HR Function by identifying opportunities to make changes to ways of working to reduce support requests through Contact Point, and to maximise the effectiveness and efficiency of the HR Function’s operations
Understand common issues based on existing knowledge, suggests improvements to current ways of working, completes tasks independently in a timely manner
Ability to analyse and interpret data to identify and highlight key trends, as well as integrate external sources of data to ensure a broad level of analysis
Ability to communicate appropriately using approved methods for the target audience. Inform others in a simple and easy way, and clarify to check understanding
Ability to collect and synthesize relevant data to analyse complex problems and evaluate situations based on previous experience
Experience of working in an HR department in a customer focused organisation, proactively facilitating and leading change
If you are interested, please apply or contact Inesa for more information!