Performance & Development Manager

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Performance & Development Manager on a 3 month contract with the possibility of further extension.

Overall purpose of job

• To lead and drive service improvement across parking in line with the client’s objectives.
• To be responsible for performance management, including but not limited to; financial management, KPIs, data analysis and improving cost recovery to ensure the overall Parking Service is efficient, effective and continually improving.
• Responsible for reviewing, implementing and innovating Parking; strategy, processes, procedures and policy to deliver an effective and efficient Parking Service

Main tasks and accountabilities

• Responsible for identifying and leading the strategic priorities across the parking service. Leading on the development and implementation of the Service Plan in order to ensure all initiatives deliver effective enforcement and service provisions.
• Responsible for the development, innovation and delivery of all current and future policy in line with member requirements and key corporate outcomes around traffic management, modal shift and air pollution.
• Detailed knowledge, understanding and ability to practically apply legislative aspects in Parking, including, but not limited to the; Traffic Management Act 2004, London Local Authorities and Transport for London Act 2003, Road Traffic Regulation Act 1994, London Local Authorities Act 1996 and the 1980 Highways Act in order to ensure parking provisions to residents, business and customers is fair, efficient and serves all stakeholders requirements.
• Formulate and lead on the delivery of all service wide projects, ensuring implementation of projects deliver effective enforcement and service provisions
• Responsible for leading and developing a high performing agile workforce through the use of quality initiatives, performance management, KPIs and training programs.
• Responsible for the submission of the monthly budget monitor returns (revenue & expenditure streams of some £35m), in line with corporate requirements to; manage, forecast, track and report actual spend/income against planned spend/income. Identifying risks and analysing significant variance in budget performance including salary expenditure
• Manage service budgets in line with the agreed Corporate strategy, ensuring financial governance arrangements are followed and that appropriate action is taken where income or expenditure is not in line with the approved budget, managing the efficient use of resources within the service area and ensuring value for money in terms of service delivery
• To lead the development of a strategic approach to parking services and associated service activity. To act as one of the client’s experts and specialist in respect of the functions of the Parking Service
• To remain fully aware of legislative changes professional, managerial and technical developments within the sphere of responsibility of the service and the wide area of disciplines covering parking services locally and nationally. To provide any necessary advice in relation to the specialist aspects of the teams within the service.
• Be responsible for the management and supervision of the team, promoting a culture of delivery and effective financial, project and performance management.
• To develop systems of work, including business system within the parking service to ensure continuous business improvement.
• Responsible for managing service FOI requests

Essential requirements:

• Political awareness, knowledge and comprehensive understanding of the role and functions of local government
• Knowledge of service development, quality and performance management techniques and systems
• Knowledge of modelling and analysis techniques
• Relevant Degree or equivalent experience.
• Appropriate project management qualification or equivalent experience.
• Extensive experience throughout a wide range of Parking Service disciplines
• Experience of project and programme management techniques
• Experience embedding change management
• Experience of influencing skills, a persuasive credible individual who can build rapport with staff at all levels
• Experience in managing a team including the ability to identify the training needs of staff, develop a range of approaches to meet them and deliver training/coaching as required

If this sounds interesting, please apply or contact Pocholo!